Learn how to use Foundly for the first time
Welcome to Foundly! This guide will help you get started whether you're an individual looking for a lost item or an institution managing a lost & found department.
Sign up as an individual user at app.foundlyhq.com. You can use your email or sign in with Google.
Navigate to 'Report Lost Item' and fill in as much detail as possible. Include photos, location, and time.
Our AI will automatically search for potential matches. You'll receive notifications when matches are found.
When a match is found, follow the instructions to verify ownership and arrange collection with the institution.
Create an institution account at app.foundlyhq.com and complete the verification process. This typically takes 1-2 business days.
Add your institution details, locations, and configure your settings. Customise your workspace.
Add staff members and assign roles. Admins have full access, while staff members have limited permissions.
Begin reporting found items and matching them with lost item reports. Use the dashboard to track everything.
Photos significantly improve match accuracy. Take pictures from multiple angles and include any distinctive features.
The more information you provide, the better. Include brand, colour, size, model number, and any unique identifiers.
Enable notifications to receive alerts about potential matches immediately. Check your dashboard regularly.
When claiming items, be prepared to provide proof of ownership such as receipts, photos, or serial numbers.
Now that you know the basics, explore our other guides to learn more about specific features.