Getting started

Set up your organization, sign in securely, and find your way around the dashboard.

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Create or join your organization

  1. Step 1: Go to app.foundlyhq.com and sign up with your work email.
  2. Step 2: Enter the verification code we send to your inbox.
  3. Step 3: Choose whether to create a new organization or join one that is already on Foundly.
  4. Step 4: Creating one? Pick its type (airport authority, airline, ground handler, lounge operator, baggage service, security operator, or service partner) and add its details.
  5. Step 5: Joining one? Select it from the list and send a join request. An administrator of that organization approves it.

Signing in

Sign in with your email and password. If two-factor sign-in is on for your account, Foundly also emails you a one-time code to enter.

  1. Step 1: Forgot your password? On the sign-in screen, choose Forgot password.
  2. Step 2: Enter your email address.
  3. Step 3: Enter the verification code we email you, then choose a new password.

Your dashboard at a glance

The dashboard is the first screen you see after signing in. It shows what needs attention today:

  • Stats cards: lost reports, items found, items matched, and items claimed. Each card links to the full list.
  • Live activity: new lost reports, claim updates, and auto-archive events as they happen.
  • Item status breakdown: how your items split across statuses right now.
  • Items trend: found-item volume by day, week, or month.
  • Latest found items: the most recently logged items, with search and a status filter.
  • Quick actions: log a found item, search records, add a team member, or jump to today's claims.

Replay the product tour

Foundly runs a short guided tour the first time you sign in. To see it again, open your profile and choose Tour & Help. You can replay the whole tour or a single chapter, such as logging an item or checking claims.

Didn't find what you needed? Email support@foundlyhq.com.