Learn how to invite and manage your team members
Managing your team effectively is crucial for a smooth lost & found operation. This guide covers everything you need to know about inviting team members, understanding roles, and managing permissions.
Navigate to 'Members' in your institution dashboard at app.foundlyhq.com
Click 'Invite Member' button
Enter the team member's email address
Select their role (Admin or Staff)
Click 'Send Invitation'
Full access to all features including team management, settings, billing, and reports. Can add/remove members and manage locations.
Can report found items, match items, and manage lost & found operations. Cannot access team management or billing settings.
Only admins can invite or remove team members
Staff members can be assigned to specific locations
You can change a member's role at any time
Removed members lose access immediately
Begin with a few key team members and expand as needed. This helps maintain security and makes onboarding easier.
Send welcome emails explaining Foundly's features and your institution's processes. Set clear expectations.
Only grant admin access to trusted team members. Most staff members only need 'Staff' role permissions.
Periodically review your team members list. Remove access for staff who no longer need it.
To remove a team member: Go to Members at app.foundlyhq.com, find the member you want to remove, click the menu icon, and select "Remove Member". Their access will be revoked immediately.
Note: Only admins can remove team members. Make sure to communicate with the team member before removing their access.