Contact Support

Get in touch with our support team

We're here to help! Choose the best way to reach us based on your needs. For quick answers, check our FAQ first.

Ways to Contact Us

Send us an email and we'll get back to you within 24 hours

support@foundlyhq.com

Within 24 hours

Use the Intercom chat widget in the bottom right corner for instant help (available when logged into app.foundlyhq.com)

Available in-app

Real-time

Browse our comprehensive help articles and FAQ for instant answers

foundlyhq.com/help

Instant

Email: 24/7 - We respond within 24 hours

Chat: Monday - Friday, 9:00 AM - 6:00 PM GMT

For urgent issues, email with 'URGENT' in the subject line

Account access problems

Check our FAQ or contact support

Billing questions

Visit billing settings or contact support

Technical issues

Check our troubleshooting guides

Feature requests

We'd love to hear your ideas! Contact support